Since 2007 the Deutsche Familienversicherung stands for simplicity and reason. This is especially true for the contact with the insured. The human being is in the center of attention at all times and this is what distinguishes the German Family Insurance! Technological trends are as exciting as fast moving. Traditional values are reliable. Both together make a visit to the website an experience of structure and clarity.
Together with the internal IT department and other external service providers, we meet the requirements and wishes of the Deutsche Familienversicherung. Sustainable maintenance and continuous updates are part of our service and both the technical development and the modernization of the website are of the highest priority.
The complex online calculators and direct completion forms are built entirely within TYPO3. Many individual field types are the basis for calculating rates, one of the website's most important functions. The associated validators ensure that tariffs and packages are always calculated correctly.
The information entered is transferred directly to the CRM (Customer Relationship Management) and further processed there. This ensures optimal support during the entire customer relationship. It begins with the first contact with the policyholder. Detailed information and advice are essential components and do not end after the conclusion of the contract.
The website of the German Family Insurance already had to measure up to numerous external security audits. Thereby a very good security was attested. Nevertheless, the security of the data is still the focus of attention and will be tightened even further. The online calculator is being continuously developed and ongoing improvements to the infrastructure and maintainability are being designed and implemented.
The subject of security is now an integral part of the online world. It is not uncommon for many companies to become victims of attacks or even complete failure. Therefore we offer basic security support for all our customers and have developed a technical security concept together with our server team, which can be quickly deployed in case of an emergency.